Frequently asked questions about Memio Care

For Memio Go and Memio One, medication is sorted by hand in advance. At each scheduled time, the device makes the prepared dose available and provides light and sound reminders.

Go and the Wi-Fi version of One connect to the internet through a Wi-Fi router. The 4G version of One uses a mobile network. Flow connects by Bluetooth to a nearby smartphone.

The person using Go or One does not need their own smartphone for daily reminders on the device. A family member can use the companion app on their smartphone for setup and remote access.

For Go and One, the companion app lets family members manage scheduled medication times and reminders, and check dose collection status. The dispenser needs internet access: Wi-Fi for Go, or Wi-Fi or 4G for One, depending on the version.

For Go and One, the app shows whether the prepared dose was recorded as collected. This does not confirm whether the medication was actually swallowed.

For Go and One, one compartment represents one scheduled dose time. Two daily dose times require two compartments; several tablets scheduled for the same time may fit together in one compartment.

At the programmed time, Memio Go rotates the scheduled compartment to the opening while the other compartments remain under the locked lid. The device is lifted and tilted to remove the tablets.

Alarms and dispensing can be set directly on the device and used without Wi-Fi. Wi-Fi is required for setup through the app and remote access.

Memio Go has 28 compartments and supports up to nine scheduled dose times per day. One fill lasts 28 days with one daily dose time, or 14 days with two.

Memio One pushes the scheduled dose box partway out of its housing. The box can be removed and opened while the device stays on the table.

Memio Care offers One in Wi-Fi and 4G versions. Wi-Fi uses an existing internet connection; the 4G version connects through a mobile network and does not need a Wi-Fi router at the device’s location.

Memio One has 21 removable dose boxes and supports up to nine scheduled dose times per day. One fill lasts 21 days with one daily dose time, or seven days with three.

Memio Travel is a compact pill organizer from Memio Care for life on the go. Medication is collected by hand, while scheduled reminders support your daily routine.

Memio Travel has seven compartments and supports up to seven daily reminder times. One fill lasts seven days when one filled compartment is used per day.

Memio Travel gives light, sound and vibration reminders. The display shows the time, set alarms and battery level.

Memio Travel uses the free Idispenser companion app. The device also has control buttons and a display.

Memio Care offers the 370 ml Flow insulated bottle and the 320 ml Flow insulated cup. Both combine insulated drinkware with three medication compartments that you open by hand.

Both Flow models support up to three reminder times per day. At the scheduled time, sound and vibration remind you to take your medication.

An Android or iOS smartphone is required to use the app. Memio Flow connects to the smartphone through Bluetooth 5.0.

The display shows the temperature of the drink. Both Flow models have a rechargeable battery.

The estimated delivery time is shown on each product page. Memio Care lists shipping costs and delivery times for each destination in the shipping policy.

Register a return through the returns portal. The applicable conditions are set out in the cancellation policy. Details of any additional trial offer are shown on the relevant product page.

Memio Care offers help with choosing and setting up a device through the contact page. The model comparison provides an overview of Go and One.