Privacy policy

Privacy Policy

Unless otherwise stated below, providing your personal data is neither required by law or contract nor necessary to enter into a contract. You are not obliged to provide the data. There are no consequences if you do not provide it. This applies only insofar as no different information is provided for the processing activities described below.
"Personal data" means any information relating to an identified or identifiable natural person.


Server log files
You can visit our website without providing information about yourself.
Whenever you access our website, your internet browser transmits usage data to us or to our web hosting provider / IT service provider, and this data is stored in log files (known as server log files). The stored data includes, for example, the name of the page accessed, the date and time of access, the IP address, the volume of data transferred and the requesting internet service provider.
Processing is based on Article 6(1)(f) GDPR and our overriding legitimate interest in ensuring that our website operates smoothly and in improving our services.

 

Your data may be transferred to and processed in third countries outside the EU, particularly Canada and the USA. The European Commission has issued an adequacy decision for Canada. An adequacy decision of the European Commission also exists for the USA: the Trans-Atlantic Data Privacy Framework (TADPF). Shopify is not certified under the TADPF. This data transfer is based on contractual obligations comparable to the European Commission's standard contractual clauses.

Contact

Controller
Please contact us if you wish. The controller responsible for data processing is:Léonie Assogba, Kolonnenstr. 8, 10827 Berlin Germany,+49 159 05677070, info@memiocare.de

Customers contacting us by email on their own initiative
If you contact us by email on your own initiative in connection with our business, we collect your personal data (name, email address and message text) only to the extent that you provide it. The data is processed to handle and respond to your inquiry.
If you contact us for the purpose of taking steps prior to entering into a contract (for example, advice about a potential purchase or preparation of a quotation), or about a contract already concluded between you and us, this data processing is based on Article 6(1)(b) GDPR.
If you contact us for other reasons, this data processing is based on Article 6(1)(f) GDPR and our overriding legitimate interest in handling and responding to your inquiry. In this case, you have the right to object at any time, on grounds relating to your particular situation, to the processing of your personal data based on Article 6(1)(f) GDPR.
We use your email address only to handle your inquiry. Your data will subsequently be deleted, subject to statutory retention periods, unless you have consented to further processing and use.


Collection and processing when you use the contact form
When you use the contact form, we collect your personal data (name, email address and message text) only to the extent that you provide it. The data is processed for the purpose of contacting you.

If you contact us for the purpose of taking steps prior to entering into a contract (for example, advice about a potential purchase or preparation of a quotation), or about a contract already concluded between you and us, this data processing is based on Article 6(1)(b) GDPR.
If you contact us for other reasons, this data processing is based on Article 6(1)(f) GDPR and our overriding legitimate interest in handling and responding to your inquiry.In this case, you have the right to object at any time, on grounds relating to your particular situation, to the processing of your personal data based on Article 6(1)(f) GDPR.
We use your email address only to handle your inquiry. Your data will subsequently be deleted, subject to statutory retention periods, unless you have consented to further processing and use.

Collection and processing when you use the withdrawal button
If you have concluded a contract through our online presence, we provide a withdrawal function (withdrawal button) that allows you to submit your declaration of withdrawal directly.
When you use the withdrawal function, we collect your personal data (name, email address, information identifying the contract or part of the contract from which you wish to withdraw, and the date and time when you submit the declaration of withdrawal) only to the extent that you provide it. The data is processed to provide you with the legally required option to withdraw from your contract and to handle your withdrawal properly.
If your contact concerns a contract already concluded between you and us, this data processing is based on Article 6(1)(b) GDPR. Otherwise, the data processing is based on Article 6(1)(c) GDPR to comply with the legal obligation to provide a withdrawal function on our online presence.
We use your email address only to handle your declaration of withdrawal. Your data will subsequently be deleted, subject to statutory retention periods, unless you have consented to further processing and use.
 
Your personal data is processed to comply with the statutory requirements for the design of the withdrawal function, on the basis of Article 6(1)(c) GDPR. This data processing is also based on Article 6(1)(f) GDPR and our overriding legitimate interest in providing you with a user-friendly withdrawal option. In this case, you have the right to object at any time, on grounds relating to your particular situation, to the processing of your personal data based on Article 6(1)(f) GDPR.
 

Customer account Orders

Customer account
When you open a customer account, we collect your personal data to the extent specified there. The data is processed to improve your shopping experience and simplify order processing. Processing is based on Article 6(1)(a) GDPR and your consent. You may withdraw your consent at any time by notifying us, without affecting the lawfulness of processing based on consent before its withdrawal. Your customer account will then be deleted.


Collection, processing and disclosure of personal data when you place an order
When you place an order, we collect and process your personal data only insofar as this is necessary to fulfill and process your order and handle your inquiries. Providing the data is necessary to conclude the contract. If you do not provide it, no contract can be concluded. Processing is based on Article 6(1)(b) GDPR and is necessary for the performance of a contract with you.
Your data may be disclosed, for example, to shipping companies, dropshipping or fulfillment providers, payment service providers, order processing service providers and IT service providers. In all cases, we strictly observe the legal requirements. The extent of the data transfer is kept to a minimum.
 

Your data may be transferred to and processed in third countries outside the EU, particularly Canada and the USA. The European Commission has issued an adequacy decision for Canada. An adequacy decision of the European Commission also exists for the USA: the Trans-Atlantic Data Privacy Framework (TADPF). Shopify is not certified under the TADPF. This data transfer is based on contractual obligations comparable to the European Commission's standard contractual clauses.

Reviews Advertising


Review reminder
After your order, we would like to invite you to review your purchase from us.
For this purpose, independently of contract processing, we use your personal data (name, email address and order information) to email you a review reminder after you have placed an order, provided you have expressly consented to this.
Processing is based on Article 6(1)(a) GDPR and your consent. You may withdraw your consent at any time by using the relevant link in the email or by notifying us, without affecting the lawfulness of processing based on consent before its withdrawal.

 

Use of your email address to send newsletters
We use your email address to send information and offers by newsletter if you have expressly consented to this. The data is processed exclusively for advertising purposes. For this purpose, we process your email address and, where applicable, other data that you voluntarily provided when subscribing to our newsletter.
Processing is based on Article 6(1)(a) GDPR and your consent. You may withdraw your consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.
You can unsubscribe from the newsletter at any time by using the relevant link in the newsletter or by notifying us. Your email address will then be removed from the mailing list. Even after removal from the mailing list, we may continue to store your email address on a suppression list to prevent you from receiving newsletter emails from us in the future. This storage is based on Article 6(1)(f) GDPR and our and your legitimate interest in preventing your email address from being used again to send our newsletter. You have the right to object to this processing of your personal data at any time on grounds relating to your particular situation.


Use of your email address to send direct advertising
We use the email address that we obtained in connection with the sale of goods or services to send you electronic advertising for our own goods or services that are similar to those you have already purchased from us, unless you have objected to this use. Providing your email address is necessary to conclude the contract. If you do not provide it, no contract can be concluded. Processing is based on Article 6(1)(f) GDPR and our overriding legitimate interest in direct advertising. You may object to this use of your email address at any time by notifying us. You will find the contact details for exercising your right to object in our legal notice. You can also use the link provided for this purpose in the advertising email. No costs other than transmission costs at the basic rates will arise.


Use of your mobile phone number to send SMS advertising
Independently of contract processing, we use your mobile phone number exclusively for our own advertising purposes to send SMS advertising, provided you have expressly consented to this.
Processing is based on Article 6(1)(a) GDPR and your consent. You may withdraw your consent at any time by notifying us, without affecting the lawfulness of processing based on consent before its withdrawal. Your mobile phone number will then be removed from the mailing list.


Use of your email address for availability notifications
We offer a product availability notification service on our website. If an item is temporarily unavailable, you can enter your email address for that item and, with your consent, we will notify you by email when it becomes available. You will receive a single email notification when the relevant item is available. Processing is based on Article 6(1)(a) GDPR and your consent. You may withdraw your consent at any time without affecting the lawfulness of processing based on consent before its withdrawal. You can unsubscribe from availability notifications at any time by notifying us. Your email address will then be removed from the mailing list.

 

Shipping service providers

Disclosure of your email address to shipping companies for shipping status updates
As part of contract processing, we disclose your email address to the carrier if you expressly consented to this during the ordering process. The purpose of this disclosure is to inform you of the shipping status by email. Processing is based on Article 6(1)(a) GDPR and your consent. You may withdraw your consent at any time by notifying us or the carrier, without affecting the lawfulness of processing based on consent before its withdrawal.


Payment service providers

Use of Shopify Payments
We use the "Shopify Payments" payment service provided by Shopify International Limited (2nd Floor Victoria Buildings, 1-2 Haddington Road, Dublin 4, D04 XN32, Ireland; "Shopify") on our website. In this case, payments are processed by the payment service provider Stripe Payments Europe, Ltd. (1 Grand Canal Street Lower, Grand Canal Dock, Dublin, Ireland; "Stripe"). The data is processed to enable us to offer you payment through Shopify Payments. When you select and use a "Shopify Payments" payment method, the data required to process the payment is transmitted to Stripe so that the contract with you can be performed using your chosen payment method. This processing is based on Article 6(1)(b) GDPR.
Stripe reserves the right, where applicable, to obtain a credit report based on mathematical and statistical methods using credit reference agencies. For this purpose, Stripe transmits the personal data required for a credit check to a credit reference agency and uses the information received about the statistical probability of payment default to make a balanced decision on establishing, performing or terminating the contractual relationship. The credit report may contain probability values (scores) calculated using scientifically recognized mathematical and statistical methods, which may take address data into account, among other factors. Your legitimate interests are taken into account in accordance with the legal provisions. The data is processed to carry out a credit check before entering into a contract. Processing is based on Article 6(1)(f) GDPR and our overriding legitimate interest in protecting against payment default when Stripe provides a service in advance.
You have the right to object at any time, on grounds relating to your particular situation, to this processing of your personal data based on Article 6(1)(f) GDPR by notifying Stripe.Providing the data is necessary to conclude the contract using your chosen payment method. If you do not provide it, the contract cannot be concluded using your chosen payment method.
For more information about data processing when using Shopify Payments, please see Shopify's privacy policy at:https://www.shopify.com/de/legal/datenschutz.
For more information about data processing when payments are processed by Stripe, please see Stripe's privacy policy at:https://stripe.com/de/privacy.


Cookies

Our website uses cookies. Cookies are small text files stored in the internet browser or by the internet browser on a user's computer system. When a user visits a website, a cookie may be stored on the user's operating system. This cookie contains a distinctive string of characters that enables the browser to be uniquely identified when the website is visited again.
 
Cookies are stored on your computer. You therefore have full control over their use. By selecting the appropriate technical settings in your internet browser, you can be notified before cookies are set, decide individually whether to accept them, and prevent cookies from being stored and the data they contain from being transmitted. Cookies that have already been stored can be deleted at any time. Please note, however, that you may then be unable to use all the functions of this website to their full extent.
 
The following links explain how to manage cookies (including disabling them) in the main browsers:
 
Technically necessary cookies
Unless otherwise stated below in this privacy policy, we use only technically necessary cookies to make our services more user-friendly, effective and secure. Cookies also enable our systems to recognize your browser when you move between pages and to offer you services. Some functions of our website cannot be provided without cookies. These functions require your browser to be recognized after you move to another page.
 
The use of cookies or comparable technologies is based on Section 25(2) TDDDG. Your personal data is processed on the basis of Article 6(1)(f) GDPR and our overriding legitimate interest in ensuring the website functions optimally and in providing user-friendly and effective services.
You have the right to object to this processing of your personal data at any time on grounds relating to your particular situation.
 

Use of the Shopify consent tool (Shopify Privacy & Compliance)
We use the "Shopify Privacy & Compliance" consent tool provided by Shopify International Ltd. (Victoria Buildings, 2nd Floor, 1-2 Haddington Road, Dublin 4, D04 XN32, Ireland; "Shopify") on our website. Shopify is an affiliate of Shopify Inc. (151 O’Connor Street, Ground Floor, Ottawa, Ontario, K2P 2L8, Canada).
The tool allows you to give consent to data processing through the website, particularly the setting of cookies, and to exercise your right to withdraw consent already given. The data is processed to obtain and document the necessary consent to data processing and thereby comply with legal obligations. Cookies may be used for this purpose. User information, including your IP address, is collected and transmitted to Shopify.
Your data may be transferred to and processed in third countries outside the EU, particularly Canada and the USA. The European Commission has issued an adequacy decision for Canada. An adequacy decision of the European Commission also exists for the USA: the Trans-Atlantic Data Privacy Framework (TADPF). Shopify is not certified under the TADPF. This data transfer is based on contractual obligations comparable to the European Commission's standard contractual clauses.
The data is processed to comply with a legal obligation on the basis of Article 6(1)(c) GDPR.
For more information about data protection at Shopify, please visit https://www.shopify.com/de/legal/datenschutz.



Analytics Advertising tracking


Use of Google Analytics 4
We use the Google Analytics web analytics service provided by Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland; "Google") on our website.
The data is processed to analyze this website and its visitors and for marketing and advertising purposes. On behalf of the operator of this website, Google uses the information collected to evaluate your use of the website, compile reports on website activity and provide the website operator with other services relating to website and internet use.
The information collected may include your IP address, the date and time of the page visit, your click path, information about the browser and device you use, pages visited, the referrer URL (the website from which you accessed our website), location data and purchase activity.Google may combine your data with other data, such as your search history, your personal accounts, your usage data from other devices and any other data Google holds about you.

We first truncate your IP address on our own servers. Google therefore receives only pseudonymized data.

Google uses technologies such as cookies, browser web storage and tracking pixels to enable analysis of your use of the website.Cookies or comparable technologies are used with your consent on the basis of Section 25(1), sentence 1 TDDDG in conjunction with Article 6(1)(a) GDPR.

Your personal data is processed with your consent on the basis of Article 6(1)(a) GDPR. You may withdraw your consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.

We use the advanced implementation of Consent Mode (Advanced Consent Mode). This also transmits user data to Google in the form of "pings" when consent has not been given. These pings may contain information such as the IP address used to determine the IP country (the IP address is not logged), the date and time of the page visit, the URL of pages visited, the user agent, the referrer URL (the website from which our website was accessed), or information about website events being triggered, such as a conversion. Google uses this information to model usage data so that a comprehensive usage analysis can be carried out even when consent has been refused.

The information generated about your use of this website is usually transmitted to a Google server in the USA and stored there. An adequacy decision of the European Commission exists for the USA: the Trans-Atlantic Data Privacy Framework (TADPF).Google is certified under the TADPF and has therefore undertaken to comply with European data protection principles.Both Google and US government authorities have access to your data.

For more information about the terms of use and data protection, please visithttps://policies.google.com/technologies/partner-sitesathttps://policies.google.com/privacy?hl=de&gl=deand at https://business.safety.google/privacy/.

Use of Shopify statistics
We use the statistics and analytics functions of Shopify International Ltd. (Victoria Buildings,
2nd Floor, 1-2 Haddington Road, Dublin 4, D04 XN32, Ireland; "Shopify") on our website as part of processing on our behalf. Shopify is an affiliate of Shopify Inc. (151 O’Connor Street, Ground Floor, Ottawa, Ontario, K2P 2L8, Canada).
The data is processed to analyze this website and its visitors. Data is stored for marketing and optimization purposes and made available in reports, analyses and statistics. The device information collected and processed includes information about your web browser, IP address, time zone and some of the cookies installed on your device. When you navigate the website, information is also collected about the pages or products you view, the referrer URL (the website from which you accessed our website), and how you interact with the website. Technologies such as cookies, web beacons, tags and pixels (electronic files that collect information about how you navigate the website) are used for this purpose.

Your data may be transferred to and processed in third countries outside the EU, particularly Canada and the USA. The European Commission has issued an adequacy decision for Canada. An adequacy decision of the European Commission also exists for the USA: the Trans-Atlantic Data Privacy Framework (TADPF). Shopify is not certified under the TADPF. This data transfer is based on contractual obligations comparable to the European Commission's standard contractual clauses.
Cookies or comparable technologies are used with your consent on the basis of Section 25(1), sentence 1 TDDDG in conjunction with Article 6(1)(a) GDPR. Your personal data is processed with your consent on the basis of Article 6(1)(a) GDPR. You may withdraw your consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.
For more information about data protection at Shopify, please visithttps://www.shopify.com/de/legal/datenschutz, for information about the data processing agreement, visithttps://www.shopify.com/de/legal/dpaand for information about the cookies used, visithttps://www.shopify.com/de/legal/cookies.


Use of Microsoft Clarity
We use the "Microsoft Clarity" analytics tool provided by Microsoft Ireland Operations Limited (One Microsoft Place, South County Business Park, Leopardstown, Dublin 18, Ireland; "Microsoft") on our website. Microsoft is an affiliate of Microsoft Corporation (One Microsoft Way, Redmond, Washington 98052, USA).
The data is processed to design our website around users' needs and to optimize and analyze it. The tool records samples of visitors' movements on the website. This creates a record of mouse movements, scrolling behavior, time spent and clicks on the website (a heatmap).
Cookies or comparable technologies are used for this purpose. The information collected may include your IP address, access time, click path, information about the device you use (device type, screen size and resolution, unique device identifier and operating system), information about your browser (browser type and version), location data, your preferred language for displaying the website, subpages visited, time spent, content viewed, and the website or file requested.
This data is used to create user profiles under a pseudonym. The data is not used to personally identify visitors to the website and is not combined with personal data relating to the person behind the pseudonym. Microsoft is contractually prohibited from selling the collected data to other third parties.
Your data may be transferred to the USA. An adequacy decision of the European Commission exists for the USA: the Trans-Atlantic Data Privacy Framework (TADPF). Microsoft is certified under the TADPF and has therefore undertaken to comply with European data protection principles.
Cookies or comparable technologies are used with your consent on the basis of Section 25(1), sentence 1 TDDDG in conjunction with Article 6(1)(a) GDPR. Your personal data is processed with your consent on the basis of Article 6(1)(a) GDPR. You may withdraw your consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.
Detailed information about the cookies used and their functions is available at https://learn.microsoft.com/en-us/clarity/setup-and-installation/cookie-list. Information about how long the collected information is retained is available at https://learn.microsoft.com/en-us/clarity/setup-and-installation/data-retention. Further information about data protection when using Microsoft Clarity is available at https://learn.microsoft.com/en-us/clarity/faq#privacy, https://learn.microsoft.com/en-us/clarity/setup-and-installation/clarity-data and https://clarity.microsoft.com/terms. General information about data protection at Microsoft is available at https://privacy.microsoft.com/de-de/privacystatement.


Use of the Meta Pixel
We use the Meta Pixel provided by Meta Platforms Ireland Limited (4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland; "Meta") on our website.
Meta and we are joint controllers for the collection of your data and its transmission to Meta when the service is integrated. This is based on an agreement between us and Meta on the joint processing of personal data that sets out our respective responsibilities. The agreement is available athttps://de-de.facebook.com/legal/terms/businesstools. Under this agreement, we are responsible in particular for fulfilling the information obligations under Articles 13 and 14 GDPR, complying with the security requirements of Article 32 GDPR with regard to the correct technical implementation and configuration of the service, and complying with the obligations under Articles 33 and 34 GDPR insofar as a personal data breach concerns our obligations under the joint processing agreement. Meta is responsible for enabling the exercise of data subject rights under Articles 15–20 GDPR, complying with the security requirements of Article 32 GDPR with regard to the security of the service, and complying with the obligations under Articles 33 and 34 GDPR insofar as a personal data breach concerns Meta's obligations under the joint processing agreement.
The application is used to target website visitors with interest-based advertising on the Facebook and Instagram social networks. For this purpose, Meta's remarketing tag has been implemented on the website. When you visit the website, this tag establishes a direct connection to Meta's servers. This transmits information about which of our pages you have visited to the Meta server. Meta associates this information with your personal Facebook and/or Instagram account. When you visit Facebook or Instagram, you are then shown personalized, interest-based ads.
The application is also used to create conversion statistics. We learn the total number of users who clicked on one of our ads and were redirected to a page containing a conversion tracking tag, as well as the actions they take after being redirected to that website. However, we do not receive information that allows us to identify users personally.
Your data may be transferred to the USA. An adequacy decision of the European Commission exists for the USA: the Trans-Atlantic Data Privacy Framework (TADPF). Meta is certified under the TADPF and has therefore undertaken to comply with European data protection principles.
Your personal data is processed with your consent on the basis of Article 6(1)(a) GDPR. You may withdraw your consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.
You can disable the "Custom Audiences" remarketing function here. For more information about how Meta collects and uses data, your rights in this respect and ways to protect your privacy, please see Meta's privacy policy athttps://www.facebook.com/about/privacy/.


Use of Google Ads conversion tracking
We use the "Google Ads" online advertising program and its conversion tracking function (analysis of visitor actions) on our website. Google conversion tracking is an analytics service provided by Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland; Google).
When you click on an ad placed by Google, a conversion tracking cookie is stored on your computer. These cookies have a limited validity period, contain no personal data and therefore do not serve to identify you personally. If you visit certain pages of our website and the cookie has not yet expired, Google and we can recognize that you clicked on the ad and were redirected to that page. Each Google Ads customer receives a different cookie. This prevents cookies from being tracked across the websites of Ads customers.
The information collected using the conversion cookie is used to create conversion statistics. We learn the total number of users who clicked on one of our ads and were redirected to a page containing a conversion tracking tag. However, we do not receive information that allows us to identify users personally.
We use the advanced implementation of Consent Mode (Advanced Consent Mode). This also transmits user data to Google in the form of "pings" when consent has not been given. These pings may contain information such as the IP address used to determine the IP country (the IP address is not logged), the date and time of the page visit, the URL of pages visited, the user agent, the referrer URL (the website from which our website was accessed), or information about website events being triggered, such as a conversion. Google uses this information to model usage data so that a comprehensive usage analysis can be carried out even when consent has been refused.
Your data may be transferred to Google LLC servers in the USA. An adequacy decision of the European Commission exists for the USA: the Trans-Atlantic Data Privacy Framework (TADPF). Googleis certified under the TADPF and has therefore undertaken to comply with European data protection principles.
Cookies or comparable technologies are used with your consent on the basis of Section 25(1), sentence 1 TDDDG in conjunction with Article 6(1)(a) GDPR. Your personal data is processed with your consent on the basis of Article 6(1)(a) GDPR. You may withdraw your consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.
Further information and Google's privacy policy are available at: https://www.google.de/policies/privacy/orhttps://business.safety.google/privacy/

 

Use of Google AdSense
We use the AdSense function provided by Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland; "Google") on our website. The data is processed to rent out advertising space on the website and use it to target visitors with interest-based advertising. This function displays personalized, interest-based ads from the Google Display Network to visitors to the provider's website. Google uses cookies that enable analysis of your use of the website. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. An adequacy decision of the European Commission exists for the USA: the Trans-Atlantic Data Privacy Framework (TADPF). Google
is certified under the TADPF and has therefore undertaken to comply with European data protection principles.Google may transfer this information to third parties if required by law or if third parties process the data on Google's behalf. Google will not associate your IP address with other data held by Google.
Cookies or comparable technologies are used with your consent on the basis of Section 25(1), sentence 1 TDDDG in conjunction with Article 6(1)(a) GDPR. Your personal data is processed with your consent on the basis of Article 6(1)(a) GDPR. You may withdraw your consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.
Further information and Google's privacy policy are available at: https://www.google.com/policies/technologies/ads/ , https://www.google.de/policies/privacy/andhttps://business.safety.google/privacy/


Use of Google Inc.'s remarketing or "Similar Audiences" function
We use the remarketing or "Similar Audiences" function provided by Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland; "Google") on our website.
The application is used to analyze visitor behavior and interests. Google uses cookies to analyze website use, which forms the basis for creating interest-based advertising. The cookies record visits to the website and anonymized data about website use. No personal data relating to website visitors is stored. If you subsequently visit another website in the Google Display Network, you will see ads that are likely to take account of the product and information areas you previously viewed.
Your data may be transferred to Google LLC servers in the USA. An adequacy decision of the European Commission exists for the USA: the Trans-Atlantic Data Privacy Framework (TADPF). Google
is certified under the TADPF and has therefore undertaken to comply with European data protection principles.
Cookies or comparable technologies are used with your consent on the basis of Section 25(1), sentence 1 TDDDG in conjunction with Article 6(1)(a) GDPR. Your personal data is processed with your consent on the basis of Article 6(1)(a) GDPR. You may withdraw your consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.
For more information about Google Remarketing and the associated privacy policy, please visit: https://www.google.com/privacy/ads/andhttps://business.safety.google/privacy/

 

Use of Microsoft Advertising
We use Microsoft Advertising provided by Microsoft Corporation (Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399, USA; "Microsoft") on our website.
The data is processed for marketing and advertising purposes and to measure the success of advertising activities (conversion tracking). We learn the total number of users who clicked on one of our ads and were redirected to a page containing a conversion tracking tag. However, this does not allow these users to be identified personally. Microsoft Advertising uses technologies such as cookies and tracking pixels that enable analysis of your use of the website. When you click on an ad placed by Microsoft Advertising, a conversion tracking cookie is stored on your computer. This cookie has a limited validity period and does not serve to identify you personally. If you visit certain pages of our website and the cookie has not yet expired, Microsoft and we can recognize that you clicked on the ad and were redirected to that page. The information collected may include your IP address, identifiers assigned by Microsoft, information about your browser and device, the referrer URL (the website from which you accessed our website) and the URL of our website.
Your data may be transferred to the USA. An adequacy decision of the European Commission exists for the USA: the Trans-Atlantic Data Privacy Framework (TADPF). Microsoft
is certified under the TADPF and has therefore undertaken to comply with European data protection principles.
Cookies or comparable technologies are used with your consent on the basis of Section 25(1), sentence 1 TDDDG in conjunction with Article 6(1)(a) GDPR. Your personal data is processed with your consent on the basis of Article 6(1)(a) GDPR. You may withdraw your consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.
For more information about data protection and the cookies used by Microsoft, please click here.


Use of the Pinterest Tag
We use the Pinterest Tag provided by Pinterest Europe Limited (Palmerston House, 2nd, Fenian Street, Floor, Dublin 2, Ireland; "Pinterest") on our website.
The application is used to target website visitors with interest-based advertising on the Pinterest social network. For this purpose, Pinterest's conversion tag has been implemented on the website. When you visit the website, this tag establishes a direct connection to Pinterest's servers. This transmits information about which of our pages you have visited to the Pinterest server. Pinterest associates this information with your personal Pinterest account if you are logged in to the social network. When you visit Pinterest, you are then shown personalized, interest-based Pinterest ads.
If you reach our website via a Pin on the Pinterest social network, a conversion tracking cookie is stored on your computer. These cookies have a limited validity period, contain no personal data and therefore do not serve to identify you personally. If you visit certain pages of our website and the cookie has not yet expired, Pinterest and we can recognize that you clicked on the Pin and were redirected to that page. The information collected using the conversion cookie is used to create conversion statistics and thereby optimize our website. The information processed may include the total number of users who clicked on one of our Pins and were redirected to our website, subpages visited on our website (such as category or product pages), searches on our website, the contents of your shopping cart and completed transactions.
Your data may be transferred to the USA. An adequacy decision of the European Commission exists for the USA: the Trans-Atlantic Data Privacy Framework (TADPF). Pinterest is not certified under the TADPF. The data transfer is based, among other things, on standard contractual clauses as appropriate safeguards for the protection of personal data, available at:https://commission.europa.eu/law/law-topic/data-protection/international-dimension-data-protection/standard-contractual-clauses-scc_de.
Cookies or comparable technologies are used with your consent on the basis of Section 25(1), sentence 1 TDDDG in conjunction with Article 6(1)(a) GDPR. Your personal data is processed with your consent on the basis of Article 6(1)(a) GDPR. You may withdraw your consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.
For more information about how Pinterest collects and uses data, your rights in this respect and ways to protect your privacy, please see Pinterest's privacy policy at https://policy.pinterest.com/de/privacy-policy.

 

Use of the TikTok Pixel
We use the TikTok Pixel provided by TikTok Technology Limited (10 Earlsfort Terrace, Dublin, D02 T380, Ireland; "TikTok Ireland") and TikTok Information Technologies UK Limited (6th Floor, One London Wall, London, EC2Y 5EB, United Kingdom; "TikTok UK") on our website. Both companies are joint controllers for the data processing (referred to below as "TikTok").
The data is processed to identify and analyze our customers' visits to the website, to reach customers more effectively through targeted advertising and to evaluate the effectiveness of advertising on TikTok. TikTok uses technologies such as cookies and pixels that enable your browser to be recognized. The information collected and transmitted to TikTok may include the date and time of the visit, information about the browser and device type you use, screen resolution and IP address. TikTok may associate this information with your personal TikTok account. The data collected in this way may be used to create usage profiles under pseudonyms. However, this does not allow users to be identified personally.
Your data may be transferred to third countries, such as the USA. An adequacy decision of the European Commission exists for the USA: the Trans-Atlantic Data Privacy Framework (TADPF). TikTok is not certified under the TADPF. Transfers to the USA and to third countries without an adequacy decision are based, among other things, on standard contractual clauses as appropriate safeguards for the protection of personal data, available at:https://commission.europa.eu/law/law-topic/data-protection/international-dimension-data-protection/standard-contractual-clauses-scc_de.   
Cookies or comparable technologies are used with your consent on the basis of Section 25(1), sentence 1 TDDDG in conjunction with Article 6(1)(a) GDPR. Your personal data is processed with your consent on the basis of Article 6(1)(a) GDPR. You may withdraw your consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.
For more information about data protection, please visithttps://www.tiktok.com/legal/page/eea/privacy-policy/deandhttps://ads.tiktok.com/i18n/official/policy/controller-to-controller.



Plugins and other services

Use of Google Tag Manager
We use Google Tag Manager provided by Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland; "Google") on our website.
This application manages JavaScript and HTML tags used in particular to implement tracking and analytics tools. The data is processed to design our website around users' needs and optimize it.
Google Tag Manager itself does not store cookies or process personal data. However, it enables other tags to be triggered that may collect and process personal data.
For more information about the terms of use and data protection, please click here.

 

Use of hCaptcha
We use the hCaptcha service provided by Intuition Machines Inc. (1065 SW 8th St #704, Miami, FL 33130, USA; "hCaptcha") on our website as part of processing on our behalf.
HCaptcha protects our website against spam and misuse through automated access (bots). By implementing hCaptcha, we ensure that certain actions on our website can only be performed by real people, thereby ensuring the security and integrity of our online services.
When hCaptcha is used, the following data may be collected and processed: the user's IP address, information about the device used (such as browser and operating system), mouse movements and interactions on the website, time spent on the website and the user's input behavior.
Your data may be transferred to the USA. An adequacy decision of the European Commission exists for the USA: the Trans-Atlantic Data Privacy Framework (TADPF). HCaptcha is certified under the TADPF and has therefore undertaken to comply with European data protection principles.
Cookies or comparable technologies are used with your consent on the basis of Section 25(1), sentence 1 TDDDG in conjunction with Article 6(1)(a) GDPR. Your personal data is processed with your consent on the basis of Article 6(1)(a) GDPR. You may withdraw your consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.
For more information about data processing and data protection at hCaptcha, please visit https://www.hcaptcha.com/gdpr.



Use of Cloudflare
We use the Cloudflare CDN content delivery network provided by Cloudflare Inc. (101 Townsend St, San Francisco, CA 94107, USA; "Cloudflare") on our website. This is a geographically distributed network of servers in different data centers to which our web server connects and through which certain content on our website is delivered.
The data is processed to optimize our website's loading times and thereby make our services more user-friendly.
The information collected may include your IP address, system configuration information and information about traffic to and from customer websites (known as server log files).
Your data may be transferred to the USA. An adequacy decision of the European Commission exists for the USA: the Trans-Atlantic Data Privacy Framework (TADPF). Cloudflareis certified under the TADPF and has therefore undertaken to comply with European data protection principles.
Your personal data is processed on the basis of Article 6(1)(f) GDPR and our overriding legitimate interestin designing the website in a targeted way that meets users' needs.You have the right to object at any time, on grounds relating to your particular situation, to this processing of your personal data based on Article 6(1)(f) GDPR.
For more information about data protection when using Cloudflare, please visithttps://www.cloudflare.com/de-de/privacypolicy/.

Use of Cloudfront
We use the Cloudfront CDN content delivery network provided by Amazon Web Services EMEA SARL (38 avenue John F. Kennedy, L-1855, Luxembourg; "Cloudfront") on our website.
This is a geographically distributed network of servers in different data centers to which our web server connects and through which certain content on our website is delivered.
The data is processed to optimize our website's loading times and thereby make our services more user-friendly. The information collected may include your IP address, system configuration information and information about traffic to and from customer websites (known as server log files).
Your data may be transferred to the USA. An adequacy decision of the European Commission exists for the USA: the Trans-Atlantic Data Privacy Framework (TADPF). Cloudfront is certified under the TADPF and has therefore undertaken to comply with European data protection principles.
Your personal data is processed on the basis of Article 6(1)(f) GDPR and our overriding legitimate interest in designing the website in a targeted way that meets users' needs. You have the right to object at any time, on grounds relating to your particular situation, to this processing of your personal data based on Article 6(1)(f) GDPR.
For more information about data protection when using Cloudfront, please visit
https://docs.aws.amazon.com/de_de/AmazonCloudFront/latest/DeveloperGuide/data-protection-summary.htmland athttps://d1.awsstatic.com/legal/aws-gdpr/AWS_GDPR_DPA.pdf.
 

Use of Google Fonts
We use Google Fonts provided by Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland; "Google") on our website.
The data is processed to display fonts consistently on our website. When a page is accessed, a connection to Google's servers is established to load the fonts. Cookies may be used for this purpose. Your IP address and information about the browser you use, among other data, are processed and transmitted to Google. This data is not linked to your Google account.

Your data may be transferred to the USA. An adequacy decision of the European Commission exists for the USA: the Trans-Atlantic Data Privacy Framework (TADPF). Googleis certified under the TADPF and has therefore undertaken to comply with European data protection principles.
Cookies or comparable technologies are used with your consent on the basis of Section 25(1), sentence 1 TDDDG in conjunction with Article 6(1)(a) GDPR. Your personal data is processed with your consent on the basis of Article 6(1)(a) GDPR. You may withdraw your consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.
For more information about data processing and data protection, please visithttps://www.google.de/intl/de/policies/and athttps://developers.google.com/fonts/faq.

Data subject rights and retention periods

Retention period
Once the contract has been fully performed, the data is initially stored for the duration of the statutory warranty period and then retained in accordance with statutory retention periods, particularly those under tax and commercial law. It is deleted once these periods expire, unless you have consented to further processing and use.


Rights of the data subject
If the statutory requirements are met, you have the following rights under Articles 15–20 GDPR: the right of access, the right to rectification, the right to erasure, the right to restriction of processing and the right to data portability.
Under Article 21(1) GDPR, you also have the right to object to processing based on Article 6(1)(f) GDPR and to processing for direct marketing purposes.


Right to lodge a complaint with a supervisory authority
Under Article 77 GDPR, you have the right to lodge a complaint with a supervisory authority if you believe that your personal data is not being processed lawfully.


You may, among other options, lodge a complaint with the supervisory authority responsible for us, which can be reached using the following contact details:

Berlin Commissioner for Data Protection and Freedom of Information
Friedrichstr. 219
Visitor entrance: Puttkamerstr. 16 – 18 (5th floor)
10969 Berlin
Phone: +49 30 138890
Fax: +49 30 2155050
Email: mailbox@datenschutz-berlin.de


Right to object
Where the processing of personal data described here is based on our legitimate interest under Article 6(1)(f) GDPR, you have the right to object to this processing at any time, on grounds relating to your particular situation, with effect for the future.
Once you have objected, we will stop processing the data concerned unless we can demonstrate compelling legitimate grounds for the processing that override your interests, rights and freedoms, or the processing is necessary for the establishment, exercise or defense of legal claims.


If personal data is processed for direct marketing purposes, you may object to this processing at any time by notifying us. Once you have objected, we will stop processing the data concerned for direct marketing purposes.