Find details about shipping costs, delivery times, and options such as delivery to a DHL Packstation parcel locker.
Shipping costs and delivery times
Shipping costs and delivery times depend on the destination:
| Destination | Shipping costs | Free shipping on orders from | Delivery time |
|---|---|---|---|
| Germany | €0.00 | €0.00 | 2–3 business days |
| Austria | €7.90 | €69.00 | 3–5 business days |
| Other EU countries* | €7.90 | €69.00 | 4–7 business days |
*We currently ship to the following EU countries: Belgium, Denmark, France, Italy, Netherlands, Poland, Spain, Czech Republic and Hungary.
Order processing and tracking
- In-stock items: In-stock items usually leave our warehouse within 1–2 business days of your order.
- Items with a longer delivery time: If an item is not immediately available, its product page will show the expected delivery time.
- Tracking: As soon as your order is on its way, we will send you a shipping confirmation by email. Use the tracking link in that email to check your package status.
Delivery to a DHL Packstation parcel locker
Within Germany, you can have your order delivered to a DHL Packstation parcel locker of your choice and collect it around the clock, seven days a week.
Important: To receive a delivery at a DHL Packstation, you need an active DHL customer account. In addition, the packages must not exceed the maximum dimensions of 60 × 35 × 35 cm. If a product does not fit into a parcel locker due to its size, DHL usually redirects it to a nearby service point.